Contact Us

Please take a look at our support pages prior to contacting us as you may find your answer..

Due to the huge number of international parcels being lost or returned by customs we have stopped sending international orders.

We apologise for the inconvenience this may cause

You can still order from us if you use a shipping forwarding service such as Forward To Me

You can find our address here

Visit or get in touch

Our shop is at Unit 7A, Killinghall Business Park, Ripon Road, Harrogate, North Yorkshire, HG3 2BA. Please check the Harrogate Woodturning & Craft Shop page for current opening hours before visiting.

Before you contact us

• For pen kit instructions and common questions, see our support pages.
• For a product we do not stock yet, use our product suggestion form.
• Orders can be made online or in our Harrogate shop, and we post all over the UK, including Scotland.

You can also find us using what3words: paddocks.fantastic.alienated.

To book a woodturning, pen turning or sharpening course, see our woodturning courses.